Terms of Service
Two parts: terms for using this website, and — the part that actually matters — the terms for repair work.
Using this website
The articles and tips here are general information, offered in good faith. They aren't a diagnosis of your specific machine — that takes an actual conversation. If you follow a how-to from the blog, back up your data first; I can't take responsibility for changes you make to your own equipment. The site is provided as-is, and my liability from your use of it is limited to the fullest extent Georgia law allows.
Repair service terms
Diagnosis and approval first. I look at the machine, tell you what's wrong and what it costs, and get your OK before doing paid work. No surprise charges — if something unexpected turns up mid-repair, the work pauses and we talk.
30-day workmanship warranty. Every repair is backed by a 30-day workmanship warranty, and replacement parts carry their manufacturer's warranty. If something I fixed acts up within a month, I come back and make it right.
Your data. I treat what's on your machine as private and touch only what the repair requires. But repairs — especially failing drives — carry inherent risk of data loss. Unless we've agreed on a backup as part of the job, the data on the device remains your responsibility, and I recommend a backup before any invasive work. Ask — a backup is often a small add-on.
Payment. Due when the work's done and you've seen it working.
Left-behind equipment. If I've finished (or you've declined) a repair and can't reach you, I'll keep trying for 60 days from my first completed-work notice. After that, unclaimed equipment may be recycled or sold to cover costs — I'd genuinely rather give you your computer back.
Georgia law governs these terms.
Questions about any of this: call or text 770-356-4462 or email [email protected].