IT Support & IT Services for Small Businesses in Woodstock, GA
On-site and remote IT support for small businesses and offices across Woodstock, Cherokee County and metro Atlanta: computers, networks and WiFi, office servers, printers, security and backups. Get help by the hour when something breaks, or put every office on one monthly managed IT plan.
Hourly or monthly. No ticket queue. Local support that already knows your offices, your computers and your backups.
TEXT: 770-356-4462
★★★★★5.0 on Google · 5.0 on Yelp
IT Services for Small Businesses
A local IT company for Woodstock and metro Atlanta businesses, with everything a small office needs to keep working, from a single computer to every location you have.
Computer & Workstation Support
Slow, crashing or misbehaving office PCs and laptops repaired, tuned up and kept updated, Windows and Mac.
Network & WiFi Setup
Office networks, routers, access points and WiFi dead zones designed, set up and fixed so every room stays connected.
Office Servers & File Sharing
Servers, shared drives and file storage set up and maintained, including the front-desk PC that quietly became the office server.
Backups & Data Protection
Local and cloud backups for every computer, checked monthly and test-restored quarterly, so one failed drive can’t take your records with it.
Security & Virus Removal
Antivirus, updates and practical security hardening, plus fast cleanup when malware or a scam gets through.
New Computer Setup & Migration
New PCs set up the right way, with files, email and software moved over so your team can work on day one.
Printers, Scanners & POS
Printers, scanners and point-of-sale hardware connected and working across every machine in the office.
Remote Support & Monitoring
Secure remote access to every computer, plus live monitoring that catches problems like failing drives, full disks and failed updates before they stop work.
Multi-Location Offices
One provider for every location: onsite support across metro Atlanta and remote support and backups for offices in other states.
Managed IT Plans: One Monthly Price per Office
Each office picks the plan that fits it, and a business can mix plans across locations. One agreement, one monthly bill on autopay.
Remote Backup and Support
Offices outside our onsite area that have their own local IT for hands-on work.
$95
per office, per month
- Unlimited remote support on every computer
- Monitoring, Windows and software updates, antivirus
- Managed backups with an offsite cloud copy
- Backup failure alerts, monthly backup check, quarterly test restore
- Same-business-day response
- We work directly with your local IT contact
Essentials
Offices in metro Atlanta that want IT handled for one predictable price.
$225
per office, per month
- Unlimited remote support on every computer
- Monitoring, Windows and software updates, antivirus
- Managed backups: a local copy plus an offsite cloud copy
- Backup failure alerts, monthly backup check, quarterly test restore
- Same-business-day response
- Onsite visits when needed at $85 per hour
Complete Care
Offices that want onsite help whenever they need it, with nothing extra to approve.
$310
per office, per month
- Everything in Essentials
- Unlimited onsite visits
- Quarterly onsite hardware check of every computer
- Priority response
Need Help Right Now? On-Demand IT Support
No plan and no contract. Call or text and we get on it, remotely within minutes or onsite across metro Atlanta.
On-Demand Support
For businesses that need help now, or only now and then.
$125
per hour
- Remote help as soon as you call or text
- Onsite across metro Atlanta when it needs hands on it
- Billed by the hour, no monthly fee
- Offices on a plan get onsite visits at $85 per hour
Built for Offices With More Than One Location
Every Office, One Provider
Onsite and remote offices on one agreement and one bill. We currently support a 13-office healthcare group with locations in Georgia, North Carolina, South Carolina and Tennessee.
Your Vendors Stay Put
Practice software, imaging systems and anything under its own vendor support stay with that vendor. We coordinate with them, so you have one number to call.
Backups You Can Prove
We check every backup monthly and run a real test restore every quarter, so you know they work, and you see the status of each office in your client portal.
Your Client Portal
Every managed IT plan comes with a secure client portal. Sign in with Google or a one-time email code, no passwords.
Plan and Billing
Your plan, every invoice, and autopay by bank account or card. Change your payment method any time.
Agreements and Documents
Read, download and sign agreements online. Signed copies and backup reports are kept in one place.
Offices and Backups
Every location, its computers, its office contacts, and when each one last backed up.
How Getting Started Works
1. Free consultation
We talk through your offices, how many computers each one has, and what is causing problems today. You get a straight answer about what would help.
2. A written plan and price
Each office gets a plan, and you see the monthly total before you commit to anything.
3. Sign online
Managed plans have a simple 12-month agreement, written in plain English and signed in your client portal. Autopay by bank account or card.
4. Onboarding
We go through every computer: its history, its health and its hardware, and fix what has been wrong for good. Then we set up remote access, live monitoring and backups at every office, and run the first test restore so you know it works from day one.
IT Support Across Woodstock and Metro Atlanta
Onsite IT support for businesses in these areas, and remote support and managed backups for offices anywhere in the United States.
- Woodstock
- Canton
- Holly Springs
- Towne Lake
- Ball Ground
- Acworth
- Kennesaw
- Marietta
- East Cobb
- Roswell
- Alpharetta
- Milton
- Sandy Springs
- Dunwoody
- Buckhead
- Chamblee
- Decatur
- Smyrna
What Clients Say
5.0 on Google 5.0 on Yelp
Small Business IT Support FAQs
How much does IT support cost for a small business?
On-demand IT support for businesses is $125 per hour, with no contract and no monthly fee. Managed IT plans are a flat monthly price per office: Remote Backup and Support is $95, Essentials is $225, and Complete Care is $310, and offices on a plan get onsite visits at $85 per hour.
What does a managed IT plan include?
One monthly price per office covers unlimited remote support on every computer, monitoring, Windows and software updates, antivirus, and managed backups with a local copy and an offsite cloud copy. We check the backups every month and run a test restore every quarter, so you know they actually work. Essentials offices get onsite visits at $85 per hour when needed. Complete Care includes unlimited onsite visits, a quarterly onsite hardware check, and priority response.
Should we choose hourly IT support or a monthly plan?
On-demand support at $125 per hour fits a small office that only needs help now and then, or needs help right now. A monthly plan fits a business that depends on its computers every day, has more than one location, or wants backups and updates handled without thinking about them. Many businesses start hourly and move to a plan later.
Is there a contract?
Hourly IT support has no contract. Managed plans have a simple 12-month agreement, written in plain English and signed online. After the first year it continues on its own, and you can end it at any time with 30 days’ notice and no fee.
What areas do you provide IT support in?
Onsite IT support covers Woodstock, Canton, Holly Springs, Towne Lake, Acworth, Kennesaw, Marietta, East Cobb, Smyrna, Roswell, Alpharetta, Milton, Sandy Springs, Dunwoody, Buckhead, Chamblee, Decatur and the rest of metro Atlanta. Remote support and managed backups cover offices anywhere in the United States.
Are our files and backups protected?
Yes. Every office gets a local backup plus an offsite cloud copy, checked every month and test-restored every quarter, so getting a file back is routine. If anything ever needs restoring, we handle it at no charge and walk you through it. Your data always stays yours.
Can we keep our current software vendors?
Yes. Practice software, imaging systems and other equipment under their own vendor support stay with that vendor. We coordinate with them instead of changing their systems, so you have one number to call and nothing falls between the cracks.
How fast can you get to us?
Most problems are fixed remotely within minutes of your call or text, and every managed plan includes same-business-day response. For onsite emergencies we do everything we can to be there the same day. Call or text 770-356-4462.
Need a website too? We also do website design, hosting & app development for local businesses.
Tell Us About Your Business
What’s going on, how many locations, and roughly how many computers. We’ll come back with a straight answer, whether that’s a one-time fix or a price per office. Free consultation, no pressure.