Straightforward Pricing

Free diagnostics. No trip charge. No service plan needed. Here is exactly how pricing works when I come to your home or business anywhere in Woodstock and Cherokee County.

How It Works

1. Free phone consultation

Call or text and describe what the computer is doing. I will tell you honestly what it likely needs, what it should cost, and whether it is even worth a visit — before you spend anything.

2. Upfront estimate

Before any work begins you get an estimate of both cost and time. If I open the machine and find something different, we talk before the plan changes — the price does not move without your OK.

3. Flat fees, no trip charge

The most common repairs are flat fees — the price below is the price, in your home, with no trip charge anywhere in the service area. Anything without a flat fee is $85 per hour plus parts.

4. 30-day warranty

All work carries a 30-day warranty: if a fix I completed stops working, I come back and make it right. Parts carry the manufacturer’s warranty, and I handle the return or replacement for you under their rules.

The Prices

Flat fees are exactly that: the price listed is the price. For repairs that need parts, labor starts at the number shown and the free phone consultation gets you a real total for your machine.

Flat-fee repairsPrice
DiagnosticsFREE
Computer tune-up & cleanup$75 flat
Virus & malware removal$100 flat
Operating system repair$85 flat
Printer or WiFi problems$85 flat
Repairs with partsLabor starts at
RAM memory upgrade$50 + parts
Laptop battery replacement$50 + parts
SSD upgrade (the big speed fix)$85 + parts
Hard drive replacement$85 + parts
Laptop screen replacement$100 + parts

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Custom PC Builds

Hardware design — $50

Tell me what the machine is for and your budget, and I design the exact parts list: compatible, balanced, no wasted dollars. Want to build it yourself from my list? That is completely OK — the $50 covers the design either way.

Full build — $175 + parts

I source the parts, build it, cable it cleanly, install Windows and drivers, stress-test it, and hand you a machine that is ready to use.

Small Business IT Plans

Businesses can also put every office on one monthly price: remote support, monitoring, updates, antivirus and managed backups. Hourly IT support stays available with no contract.

Managed IT planPer office, per month
Remote Backup and Support (offices outside the onsite area)$95
Essentials (onsite visits at $85 per hour)$225
Complete Care (unlimited onsite visits)$310
On-demand business IT support, no plan or contract$125 per hour

See what each plan includes →

Why these prices? They are set so you will call me again. I would rather fix your computer for a fair price every time something comes up than charge you triple once and never hear from you again.

Turnaround: most hardware repairs are completed within about 24 hours once parts are in hand. Same-day service is often available — ask when you call.

If it is not worth fixing, I will tell you. Sometimes the honest answer is that a machine owes you nothing. In that case I will say so, and I can help you move your files safely to a new one instead of charging you for repairs that will not satisfy.

The Prices, According to Customers

"I can’t say enough about how professional and kind he is. His rates are extremely reasonable and I would give him 6 stars, if possible!!"— SANDRA R. · ★★★★★ GOOGLE
"If you want quality work done for a great price this is my #1 recommendation!!!"— ASHLEY S. · ★★★★★ GOOGLE
"The communication was excellent, the service was top-notch, and the price was very reasonable. I highly recommend them to anyone needing computer repair."— SPENCER S. · ★★★★★ YELP
"Justin picked up my laptop, diagnosed the problem, and was completely upfront about the potential costs and available solutions. He runs an honest business, and he returned the laptop to me quickly."— RACHELLE L. · ★★★★★ GOOGLE
"He had to make a computer supply run to get her printer operational and even picked her up a ream of paper. He did not add any additional fee to his extended service call. Professional, friendly, affordable, and thorough."— STACY A. - CANTON · ★★★★★ GOOGLE
"He was knowledgeable, professional, and took the time to explain what was going on instead of just trying to sell me something. The service was quick, straightforward, and reasonably priced."— SPENCER S. · ★★★★★ GOOGLE
"He was very professional, friendly and quickly diagnosed the problem. He gave me an easy to understand explanation and a very reasonable price. I would highly recommend Justin to anyone."— DIANE S. - WOODSTOCK · ★★★★★ GOOGLE
"Very fast, responsive, and fairly priced! Did a great job fixing multiple login and internet issues with my PC"— CADE G. · ★★★★★ GOOGLE

Read all reviews →

Want a Real Number for Your Machine?

The phone consultation is free, and you will get a straight answer.

TEXT: 770-356-4462

★★★★★5.0 on Google · 5.0 on Yelp