Call Justin
TEXT: 601-720-4416
Pop-ups everywhere? A scary full-screen warning telling you to call a number? A computer that suddenly crawls? Those are classic signs of a malware infection — and the worst thing you can do is call the number on the screen.
I’m Justin with Woodstock Computer Repair. I remove viruses, malware, and scareware right at your kitchen table, and in most cases your files never go anywhere. Then I set you up so it’s much harder for it to happen again.
TEXT: 601-720-4416
Ads and windows opening on their own, even when you're not browsing — a textbook malware sign.
A full-screen alert with a phone number claiming to be Microsoft or Apple. It's a scam — don't call it, call me.
Your homepage or search engine changed itself, and searches redirect somewhere strange.
A computer that was fine last week now takes minutes to do anything.
Files renamed or encrypted with a demand for payment. Stop using the machine and call right away.
Friends getting strange messages from you is a sign your account or machine is compromised.
First I identify what's actually on the machine — adware, spyware, trojans, or a full ransomware situation each get handled differently. Then I remove the infection at the root, clean up the browsers and startup programs it dragged in, and get your security updates current.
In most cases this happens without wiping your computer — your photos, documents, and programs stay put. If a machine is damaged enough that a fresh start is genuinely the better option, I back up your files first and tell you exactly why before doing anything.
Before I leave, you get practical, plain-English advice on avoiding a repeat: what those fake warnings look like, which 'free' downloads to skip, and whether your current antivirus is actually doing its job.
Turnaround: most hardware repairs are completed within about 24 hours — exact timing depends on the specific issue and, for replacements, parts availability for your model. You’ll always get an honest estimate of both cost and time before any work begins.
Pricing: a flat $85/hr plus parts where needed, with the estimate confirmed up front. Free phone consultation — if it’s not worth fixing, I’ll tell you that too.
In-home service throughout Woodstock, Canton, Marietta, and the north metro — no drop-off lines, no hauling equipment.
Most hardware repairs are finished within about a day, and many software fixes happen during the first visit.
A clear explanation and a real estimate before any work starts. If repair isn’t the smart move, you’ll hear that straight.
Usually not. Most infections can be removed without touching your personal files. If a full reinstall is ever the smarter path, your files get backed up first — nothing is wiped without your OK.
Most cleanups are finished during the first visit. Heavily infected machines can take longer — you'll know the plan before I start.
Less often than Windows PCs, but yes — especially adware and browser hijacks. I clean both.
Call your bank or card company right away to dispute it, change your passwords from a clean device, and have me check the machine — scammers often leave remote-access software behind.
Lost files to a crashed drive instead? See data recovery.
Call or text 601-720-4416, or send the form and I’ll get right back to you. Serving Woodstock, Canton, Marietta, and the entire north metro.